ERP implementation is highly structured and planned. The diagram below indicates the sequence of events during the implementation, and some of the activities in each phase:
Plan and prepare for implementation with a project plan and timeline. Identify a team including your consulting firm and internal team to manage the implementation and beginning the Business Process Assessment and User Analysis.
Once the Assessment and User Analysis is complete, and the scope of the project has been clearly defined, the detailed planning can begin. This includes important tasks such as identifying data for migration.
The “heavy lifting” takes place by matching the company's specific requirements and configuring the system per the blueprint, migrating data from the old system, and testing all the processes. Once the training plan is developed, the company is introduced to the online learning management system.
One on One Training for end users and administrators. Complete pilot test processes. Develop production cutover plan.
Go-Live and Support
At this point the final data is migrated, such as account balances, inventory on hand, open orders, etc. All remaining open issues get resolved during this phase, and the user support plan can be implemented. The initial implementation project can now be closed out, and planning for later phases can begin.
The most common complaint that we hear from prospects is “Our users were never trained properly on the new system.” The other problem facing most companies is employee turnover. These new employees rarely get the proper system training they need, so the level of training deteriorates over time.
At Attivo, we have invested heavily in training for your users. The Attivo Academy is an online learning management system that will guide your employees in learning to do their jobs using your new system. Their initial training is done at their own pace, allowing them to practice using the system to reinforce their learning. The system provides management visibility as to their progress. Not only does the Attivo Academy jumpstart their learning, but it also significantly reduces training costs, and remains available for ongoing training or for onboarding new employees!
1 Pilot Testing
Our consultants are there to assist the end users in completing their “day in the life” testing assignments, to ensure they are ready to use the new system.
2 Attivo Academy
Specific lesson plans are designed for each user.
3 Live Q & A Sessions
Sessions with a senior consultant to explain certain concepts or advanced topics.
It is best to approach an ERP project in phases for several reasons:
1 Technology Assimilation
Don’t underestimate the time it will take for your users to become truly efficient with the new system. There’s a lot to know!
2 Project Fatigue
Build on early successes and celebrate them with your team. You will need their energy for further implementation, and we want to avoid burn-out.
3 Certain Milestones Build Up to Later Phases
A good example of this is achieving inventory accuracy prior to implementing Material Requirements Planning (MRP). An inaccurate inventory will derail an MRP implementation and put one of the major project goals and the business at risk.
4 Budgetary Control
Allowing the ROI of early gains to be fully achieved helps fund the latter parts of the project. And with fewer initiatives going on at one time, more oversight to the amount of resources committed can also be accomplished.
Our consultants are ready to answer any of your questions.
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Customer Service, Virginia Industries for the Blind
“We have faced many challenges with our process, most recently with our Inventory. Charmaine Schaefer and Rich Hartley, specifically, have gone above and beyond to assist us, taking numerous after hour calls and always coming through with the answers and/or assistance that we needed. They have taken the time to work with us on many topics and created reports that were specific to our needs. I look forward to a long-lasting relationship.”
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Customer Service, Western Pottery
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Found & CEO, PayNation
“Meeting up with the Attivo team was enormously valuable, and as a result, our implementation call went incredibly well!”
Account Executive, Tipalti
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Inventory & Purchasing Coordinator, Innovex
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Managing Member, 180 Innovations
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Director of IT, Boom Creative Development
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