Commitment lifestyle brand QALO manufactures and distributes silicone rings (wedding rings, etc.), which it sells through e-commerce and roughly 500 retailers around the world. Since 2017, they have deployed SAP Business One to support its rapid growth from an e-commerce startup to a multi-channel provider of rings and accessories, boasting a 35,000-square-foot headquarters office and warehouse, overseas manufacturing, and sales in five countries.
Like many startups, QALO had some challenges and opportunities to overcome and execute on before success took off. Since QALO processes over 1,500 orders daily, they needed a centralized sales and finance system that captures data on customer demand, sales, process inefficiencies, inventory, and profitability. QALO needed to discover inefficiencies, better understand customer demand, and streamline financial processes.
QALO’s inefficient way of getting things done had to change: the entire business ran on Excel spreadsheets, and orders were being manually tracked. With this major need for improvement, combining manufacturing and distribution activities was the only answer.
Rapid growth from a new retail customer required Electronic Data Interchange (EDI), which further highlighted the need for a modern system of record to improve operational insight and support continued growth.
While searching for a solution, QALO found SAP Business One as the “Solution Provider of Choice” for leading athletics companies. Since SAP Business One has comprehensive analytic capabilities for finance, sales, and distribution processes, SAP Business One offered everything the company needed to dramatically improve efficiency. Additionally, SAP Business One provided excellent support for its retail sales process, including industry-leading EDI capability.
By implementing the SAP Business One application, QALO was able to diagnose operational problems and find the perfect solution to sustain and grow operations.
Now operating with one complete system with SAP Business One holding all centralized information, QALO has streamlined, simplified, and automated its sales, ordering, manufacturing, and distribution processes.
With support from SAP Business One, QALO was able to achieve smooth integration with EDI systems and a third-party logistics provider.
SAP Business One also gave the company complete visibility into business performance, including process inefficiencies and inventory value. With real-time business data now available at any time, QALO was equipped for better decision-making at every level.
As familiarity with SAP Business One grows, the company expects to realize new in-the-moment insight that will enhance decision-making and spur further growth.
“As people, we all want to be the best versions of ourselves. SAP Business One is helping us to be the best business we can be,”
– Ted Baker, QALO CEO and Co-founder
To find out how your growing business can be strengthened and enabled like QALO with a comprehensive SAP Business One software solution for manufacturing and distribution, Contact Us.