Exact Software

Exact Synergy

Exact Synergy business process management (BPM) capabilities enable you to use workflow to quickly distribute tasks to the right people, track the progress of each task, and report on the results.

Synergy's browser-based collaboration platform unifies the people (including employees, customers and suppliers), processes and knowledge that matter most to your business, creating an accurate, up-to-the-moment view to facilitate task execution, analysis, planning, and ongoing management.

Synergy has a wide range of functionality that is already included in the software straight out of the box. No additional purchases necessary, and no maintenance nightmare. Below are some of the great features of Exact Synergy:

  1. Document and Knowledge Management
  2. Business Process (BPM) and Workflow Management
  3. Project Management
  4. Customer Relationship Management (CRM)
  5. Financial Management and Reporting
  6. Human Resource Management (HRM)
  7. Product and Inventory Management
  8. Internet Portals - for Customers and Vendors
  9. Mobile Apps
  10. Event Management Automation for Synergy
  11. Field Service Management using Synergy
  12. Integration with Your ERP System
  13. Quality Management and ISO 9001 Compliance
  14. Customization and Development Capability

Customer Relationship Management (CRM) using Synergy

Manage all aspects of customer information, along with suspects, prospects, leads, suppliers and associates. Never again should you experience that awkward moment with a customer when you should have known something about their account. Provide complete visibility into credit, sales history, open customer service issues and communications from everyone in your company regarding the account. Assign different managers to different contacts for improved communications.

For an overview presentation of Synergy, click the Videos on the right.

Contact Your Macola Synergy Specialists Today!

Do you want a system that can quickly Distribute Tasks, Track Progress, and Report Results? Contact us here at 949-253-9639 or click here to find out how Synergy will work for your requirements.