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Electronic Banking Built for the Way You Do Business

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Customers appreciate being offered quick and easy payment options. During the buying decision phase, it can make the difference between a transaction or a lost sale. Put yourself in your customers’ shoes for a minute and ask yourself – are you providing prospects (or equally important, repeat customers) with simple-to-understand and instantaneous payment choices?

If you haven’t recently reviewed how your company accepts payments, you may unknowingly be making doing business with your company frustrating, overly complicated, or time-consuming. Although electronic banking and ecommerce have been around for decades, the technologies which power them are constantly evolving. There are likely new capabilities, which could easily streamline and improve the way customers make purchases, payments, and how transactions integrate with your banking and accounting systems.

Modern ERP solutions like Attivo All-in-One, powered by SAP Business One, are designed to be easily customizable. Streamline online and in-person transactions within a secure and transparent module fully integrated with your payment process, banking, and bookkeeping systems.

Here’s a handy checklist to take stock of the current state of your electronic banking practices:

Do you make it easy?

Patrons appreciate simplicity and choice when interacting with vendors. How fluid is your payment processing? Do you experience abandoned shopping carts and complaints? Are manual actions needed by your staff anywhere along the transaction path to ensure funds are deposited and the sale booked as revenue?

Are there processing delays?

If you’re seeing a hold on funds occurring with regularity, especially with credit and debit card transactions and checks written from U.S. banks, a review of how your current system functions is in order.

Is fraud a problem?

One of the advantages of electronic banking is the interconnectedness of financial institutions. Purchasing attempts using closed checking accounts, insufficient funds, and fraudulent credit cards can be detected instantly, preventing financial losses. Automated alert systems also will ‘red flag’ problems and notify merchants of problems, typically shifting the burden of loss to the bank and way from you.

Out of date customer profiles?

Recognizing a returning customer is as welcoming as smiling and saying hello when a regular stops by your office or store. A well designed electronic banking component auto-fills the repeat customer’s information, even including their form of payment if desired. Requiring someone to type in data into fields every time is an annoyance and doesn’t reward their loyalty to your business.

International customers

If you do business with customers in Canada or overseas, the process can be greatly simplified and made more efficient for both parties if the necessary processes are in place. Integrating the order with shipping options for foreign orders, currency conversion, and acceptance of non-U.S. payment instruments makes it clear you are accustomed to doing business in other markets.

Getting your electronic banking capabilities up to speed and in sync with your website, sales activities, fulfillment, and accounting assets is easier than you might have guessed. Why take the chance of losing out to competitors or experiencing unnecessary customer churn? Talk to one of our Electronic Banking experts today about the options available in Attivo All-in-One, powered by SAP Business One.

Attivo All-in-One, powered by SAP Business One has the most powerful and fully integrated analytic and reporting tools in the ERP software sector for small to mid-sized businesses. This makes it easier and more efficient to design and implement customized quality control processes and methods across your organization.

Interested in learning more?

Our consultants are ready to answer any of your questions.

“EBizCharge has really helped our customer services staff and saved us a lot of time. One of the best assets is that we don’t have to store credit card information ourselves anymore.”

IT and Accounting Manager, Auburn Manufacturing

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Controller, Regenesis Biomedical

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CFO, US Vinyl

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Director of IT/IS, FSR Inc.

“I just have to let you know that Charmaine is phenomenal in her support for us. We just completed the review of her budget input and she saved me hours of frustration with a process that is difficult annually. Thank you for letting Charmaine support us, always a pleasure working with her, please don’t take her away, we love her. You have a great staff and we enjoy working with them. Thank you again.”

CFO, Advanced Micro Instruments

“THANK YOU for the Mass Edit Grid in EBizCharge. We LOVE this new functionality!”

Customer Service, Virginia Industries for the Blind

“We have faced many challenges with our process, most recently with our Inventory. Charmaine Schaefer and Rich Hartley, specifically, have gone above and beyond to assist us, taking numerous after hour calls and always coming through with the answers and/or assistance that we needed. They have taken the time to work with us on many topics and created reports that were specific to our needs. I look forward to a long-lasting relationship.”

Controller, MonoSystems

“Thank you for all of your continuous efforts and assistance with our business processes. I appreciate you guys!”

Customer Service, Western Pottery

“I never want Charmaine or Kami to go away!! These two assisted us to create an Add-on for SAP B1 to better handle our credit card payments from customers. You two are awesome!”

Found & CEO, PayNation

“Meeting up with the Attivo team was enormously valuable, and as a result, our implementation call went incredibly well!”

Account Executive, Tipalti

“I am using the Request For Quote capability with great success. The process is saving me a tremendous amount of time and effort. Thanks for all the help, Robert!”

Inventory & Purchasing Coordinator, Innovex

“Moving our Macola system to the cloud was a great business decision. Our business is running better than ever thanks to the help of Attivo. We now have the freedom to work anywhere we want. I know everything is well-managed and secure. And most importantly, we were able to get out of the “IT business”

Managing Member, 180 Innovations

“Our Macola system runs much faster in the cloud than it ever did when we were hosting it ourselves. Too bad you guys weren’t around ten years ago, we could have used the help then! And the help you provide in looking after the health of our database and our system is really helpful and welcoming”

Director of IT, Boom Creative Development

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