Exact Synergy business process management (BPM) capabilities enable you to use workflow to quickly distribute tasks to the right people, track the progress of each task, and report on the results.
Synergy's browser-based collaboration platform unifies the people (including employees, customers and suppliers), processes and knowledge that matter most to your business, creating an accurate, up-to-the-moment view to facilitate task execution, analysis, planning, and ongoing management.
Synergy has a wide range of functionality that is already included in the software straight out of the box. No additional purchases necessary, and no maintenance nightmare. Below are some of the great features of Exact Synergy:
Manage all aspects of customer information, along with suspects, prospects, leads, suppliers and associates. Never again should you experience that awkward moment with a customer when you should have known something about their account. Provide complete visibility into credit, sales history, open customer service issues and communications from everyone in your company regarding the account. Assign different managers to different contacts for improved communications.
For an overview presentation of Synergy, click the Videos on the right.