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Most credit card processors work smoothly when it comes to authorizing and processing credit card sales. But what about when you need to make a change to a current transaction, or review information on historical transactions?
Let’s say you have a customer that places a credit card order. Their card is authorized and processed, but then an hour later, they call back wanting to cancel the order. You can easily prevent the order from leaving your warehouse, but how easily can you prevent a charge from showing up on the customer’s credit card?
It is VERY easy, if you are using the EBizCharge Merchant Console. All you do is:
The entire process should take you less than a minute. Plus, that same dynamic search feature is available when you need to review detailed information on prior transactions.
Here’s what else you can do on the Merchant Console:
When choosing a credit card processor, make sure that like EBizCharge, they offer a clean, quick and efficient way for you to make changes to your current transactions, as well as reviewing detailed information on your historical transactions.
The EBizCharge Merchant Console is a feature of EBizCharge, by Century Business Solutions. EBizCharge is fully integrated with Macola, Sage, QuickBooks, Accumatica and many other ERP systems.