Oct 30 2015
Customers seem to surprise you every time. Either they shock you by failing to order when you're expecting it or they slam you with a gigantic order out of the blue. Both are difficult to deal with. ERP Software can be incredibly useful for taking the surprise out of your demand forecasting. ERP software is designed to allow you to collect and analyze a whole host of factors that can help you make better predictions and more accurate ordering and production scheduling of your own. Here's how.READ MORE
Oct 29 2015
A good rule of thumb when budgeting for an ERP implementation is to take the cost of the software and multiply it by 1.5. That number is what you should budget for implementation and training. Unfortunately, a lot of companies looking to trim some fat from their budget tend to cut from the training budget.
While the idea of training a few power users who can then turn around and train other users seems like a good idea, in practice, this rarely works out for the best. Lack ofsoftware training can also be the biggest hindrance to achieving long term ROI as well, and might cause you to unnecessarily invest in a new ERP implementation down the road.READ MORE
Oct 22 2015
You may have noticed recently that the way you pay for items at retail locations has changed. Instead of swiping your card, terminals are now asking you to insert your card into a slot that read a smart chip on the front of your credit card. Often referred to as EMV (European MasterCard Visa), these chips are designed to eliminate physical credit card theft. Physical is the key word in that sentence. While the chips make it virtually impossible for credit card thieves to simply swipe your information via the magnetic strip on the back, smart chips won’t protect customers who make online purchases or pay over the phone. What does that mean for businesses who process credit card payments, without a physical credit card terminal? Basically it means that nothing has changed for you. If anything, it means your need to be PCI compliant has just gotten more urgent.READ MORE
Oct 20 2015
Today's marketplace is astoundingly competitive. Sometimes just the tiniest bit of savings, improvements in customer service, or smart marketing can make the difference in profitability. This is true whether you're manufacturing cars or smartphones or industrial equipment. One way that many manufacturers are getting a jump on the competition is withERP software.READ MORE
Oct 08 2015
If you are running an ERP software system, odds are that you have used Crystal Reports to some degree or another. While ERP software is phenomenal at aggregating data, just about any ERP user would tell you that the reporting functionality of their system leaves something to be desired. That’s where Crystal stepped in, offering users the ability to create custom reports that pulled information out of their database and gave them a real-time look at what was actually happening in their business.
Recently, however, the ERP industry has started to experience a gradual shift away from Crystal Reports into SSRS (SQL Server Reporting Services) reports. We are going to take a deeper dive into why this transitioning is happening.READ MORE
Oct 07 2015
When CRM software was new, all the buzz in the office was about how great it was going to be to get all that neat data, create accurate customer profiles, and blow them away with stellar customer service. Over time, the enthusiasm waned a bit. The data was used more for operational intelligence or to be passed to C-level executives who wanted to know how sales were going.
What happened to the customer? Where is all that excellent customer service the CRM software was supposed to generate? The problem is not likely the CRM software, it might be the company's focus or a lack of proper training on using the software, or even a bad software setup. How can your organization put the "C" back in "CRM"?
Oct 01 2015
If you are a small to mid-sized manufacturer or distributor, having lot control systems in place can sometimes be the difference between staying in business and shutting your doors. Even in not so extreme scenarios, having a good inventory management system in place can save you several thousand dollars per year. Understanding how lot control can help you manage your supply chain, both upstream and downstream can help you make a determination whether or not warehouse management software is right for you.READ MORE