Free user license included with QuickBooks Enterprise Suite 10.0
Simplify your business and gain control over field operations from scheduling, work order completion and invoicing. With Intuit Field Service ES, you can have real-time control over technician scheduling, whereabouts and productivity while eliminating paperwork and bottlenecks.
Scheduling and Work Order Management
Easy to use, visual drag and drop scheduling board
Visibility into status and location of technicians
Google Map integration allows GPS tracking of technicians, as well as improved utilization of resources by reducing travel time
Complete visibility into work order status, arrival time, travel time and hours billed
Equipment service history available to technicians while in the field
Paperless work orders using cell phones and PDAs - easily complete orders in the field
Client Billing and Mobile Payments
Parts data and pricing is made available to field technicians, allowing them to add parts to the work order and invoice
Billing is ready when work order is completed - and integrated with QuickBooks Enterprise
Integrated credit card billing on the spot — including printing of receipts and invoices if desired
Reporting
Dashboards and reporting provides real-time insight into productivity, revenue and work orders
Industry templates available to help customize the system to make sense for your business
Time Cards
Time cards on mobile phones eliminate errors and reduce manual data entry
No waiting for time cards to come in — and they're GPS stamped "when" and "where"
Reduces payroll processing time
Service Agreements
Create service contracts for periodic service
Track contract terms, schedules and pricing
Preventive maintenance work orders auto-created, ready for scheduling
