The Attivo Dedicated Cloud

Hosted MAS90 and MAS200 in the Cloud

Training and Support for MAS 90

MAS 90 Training and Implementation Services from The Attivo Group are designed to maximize the investment in your MAS 90 system and streamline your operations. We start with a complete business process assessment using our business process templates to identify how well your current processes are working for you, and then help you prioritize the opportunities for process improvement. Our certified MAS 90 consultants and MAS 90 trainers will then develop a detailed plan for implementation, and get the job done on time and on budget.

MAS 90 Technical Support from The Attivo Group plans are designed to meet the individual requirements of every business. Whether you're a small business with only a limited number of modules and users or a full-blown manufacturer using the full complement of e-Business solutions, we have the plan you need to maximize your system investment and keep your operation running as efficiently as possible. Not only are we flexible in designing a support plan for your particular needs, we include other day to day needs such as online training sessions, report writing, or other implementation requirements in our plan.

Support hours: 8:00 AM Eastern to 9:00 PM Eastern. Call logging via telephone, customer portal or email. Full documentation of your system provided on our customer portal, including installed software, disaster recovery documentation, procedural guides, customizations, etc.

We offer two types of MAS 90 Support Plans:

Full Value Support — Typically billed quarterly, this plan is designed to work on a budget that we mutually determine will satisfy your requirements for technical support and other assistance to keep your system and users operating efficiently. It incorporates “rollover minutes” if you don’t use your entire budget in any given quarter.

Unlimited Support - this plan is designed for a company that wants complete management of their MAS 90 system handled under one predictable budget. It includes not only technical support, but all aspects of your MAS 90 training, reporting and day to day oversight of your MAS 90 system.

MAS 90 Cloud Hosting Services

The Attivo Group provides application hosting using state of the art, secure data centers (SAS70 certified) to host your MAS 90 software applications and eliminate the need for on-site servers. All of these services can be included in one low monthly fee. The Attivo Dedicated Cloud Service provides unique servers for your requirements, completely separate from other client data or systems. The hassle of daily data backup is eliminated…we provide complete backup and recovery services in the plan. Let us deliver your applications via the web, and save time and money by allowing Attivo to provide:

• Application servers — and complete server management
• Daily online backup
• Effective disaster recovery options tailored to your needs
• Remote access to anywhere in the world
• 24 x 7 customer support
• Scalability — quickly add or delete users, as business demands dictate, with associated adjustments to monthly cost
• Low price, high level of service
• Eliminate IT capital expenditures — convert to monthly operating expense
• Email, Office tools, Anti-Virus and Firewall included

Please contact us for more information about Cloud Hosting for MAS 90.