|
Ask A Question
Knowledgesync Event Manager
KnowledgeSync Business Activity Monitoring is an automated system that lets you tell it what conditions to watch for, and how to respond to those conditions when they occur. Whether it is a simple email notification, or generating invoices, work orders, or picking lists, whether its pushing critical information to a web portal, or whether it is executing workflow to schedule intelligent follow-up activities, KnowledgeSync can respond the way you need it to.
The 3 keys to effective alert management are content, format and delivery. KnowledgeSync alerts may be simple email alerts, or can appear as forms or documents. Content may be from one application or from multiple applications. Supported message formats include HTML, PDF, Excel, and Microsoft Word. Monitoring Incoming Email - Valuable Organizational Information Email is universal, and is valuable, time-sensitive information from customers, prospects, and partners. KnowledgeSync can monitor an unlimited number of email accounts for incoming messages. These messages are scanned to see who they're from, if they're important, and then matches those messages with records in your database to determine who needs to do what in response to them. Whether it is to monitor questions emailed to your Support staff, or to follow up on sales inquiries logged into your website, KnowledgeSync lets your organization better manage your email traffic. KnowledgeSync's Email Response System ensures that this valuable data is identified, captured, and acted upon. KnowledgeSync provides the following message delivery methods: - E-mail or Text The KnowlegeSync Wizard - For Beginning Users KnowledgeSync is designed to work with many widely used accounting, ERP and CRM systems such as:
|
