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Business Activity Management and Event Management
Business Alerts, Event Management and Business Activity Monitoring Consulting and Implementation
Having Business Alerts Event Management Software, or Business Activity Monitoring (BAM) working for you is like having a tireless assistant who watches over your business, and warns you about conditions that require your attention. Conditions such as leads that haven’t been followed up on, stock items that require re-order, and invoices that are overdue for payment.
Want an incredibly efficient assistant who takes care of repetitive business processes, without ever complaining? Processes such as delivering order acknowledgements, invoices and statements, assigning leads to salespeople, and distributing analytical reports to your staff - without ever taking a sick day or asking for a raise? Event Management provides that assistant. Let it monitor incoming email and your website for requests and inquiries, such as questions for your support staff, requests for product information, and registrations for webinars, and respond to the requestor and assign the follow up to someone.
Business Alerts and Event Management Software can update your business systems with an event’s details, such as recording the fact that a customer has been sent an overdue invoice or taking the details of an email message and creating a support ticket in your Help Desk database. But even more important than what has happened in your business is what has to happen, such as when a client has an overdue payment, scheduling a call for that client’s salesperson. And if a support call has not been addressed, escalating that call to management.
Business Alerts and Event Management Software Can Help EVERY Business - such as: