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The Attivo Blog

 

MAS 90 Support That Fits Like a Glove

 
12-09-2011  |  By: Adrian  |  (0) Post comment »  |  Read comments »
 

Can you relate to this picture?

Recently, I bought a used motorcycle and an RV.  I have no idea how to change the oil or perform routine maintenance on either.  I brought both vehicles with me on a recent camping trip.  I have learned the expensive way to obtain proper basic training before operating either of these toys.  For example, when your RV has less than a quarter tank of gas, your generator will not work.  If you put too much oil in your motorcycle it will break.  If you try to call the manufacturer for help they will refer you to a local service provider for guidance because it is not a mechanical defect, it is user error.  If you are a beginner at motorcycling and RV camping it is probably a good idea to learn about your new vehicles before use. 

The same goes for your MAS 90 ERP Software or SageCRM Software. Prior to data conversion and software use it is best to know how to use your software by enlisting the assistance of a local service provider.  If you convert the wrong data or indicate the wrong information in the wrong place you will likely be displeased with your purchase.  It is not the developers fault, it is an expensive mistake that can easily be avoided with the proper training.


Do you have problems with any of the following: MAS 90, MAS 200, QuickBooks Enterprise, Macola and/or SageCRM system but do not get the answers you need?  Make your ERP Software work for you, not the other way around.

Compare The Attivo Group Inc.'s full value support plan with your Intuit or Sage Software developer plan to see why our support will help you make your software work the way you need it to:


THE ATTIVO GROUP INC. FULL VALUE SUPPORT SAGE SOFTWARE BASIC TELEPHONE SUPPORT PLAN
INTUIT SOFTWARE BASIC TELEPHONE SUPPORT PLAN
MACOLA SOFTWARE BASIC
TELEPHONE SUPPORT PLAN
MICROSOFT DYNAMICS GP SOFTWARE BASIC
TELEPHONE SUPPORT PLAN
Personalized, Custom Client Portal
x




Generic Public Portal
x x
x
x
x
People Who Know You Personally
x




Software Updates Installed
x




User Training Included
x




Report Writing Included x




Rollover Unused Minutes
x




Use It Or Lose it
x
x
x
x
User Guides Developed Specific To Your Needs
x




Documentation
x




System Documentation Unique To Your Installation
x




The Attivo Group Inc.'s Full Value Support Plan is designed to fit your needs like a glove! Please contact us today to learn more!
 
 

Sage ERP MAS and SageCRM Combined in One Solution

 
08-31-2011  |  By: The Attivo Group, Inc. |  (0) Post comment »  |  Read comments »
 
Sage ERP MAS and SageCRM Combined in One Solution


Are Your Customers Confused?

Sage CRM and MAS90/200 Version 4.5

· Do your sales people know when a customer is on credit-hold?

· Can every member of your team promise accurate delivery dates?

· Can every member of your team update a customer with support case status?

· Can every member of your team see what communications have occurred with your customers?


If you answered “NO” to any of the questions above, the SageCRM integration in Sage ERP MAS 90 and 200 version 4.5 may be the solution for you!

SageCRM and Sage ERP MAS 90 and 200 combined in version 4.5 keeps your staff and customers on the same page.

The last thing you want to have happen is customer confusion as a result of your service. Each member of your company represents your company messaging to the customer.  It is important that the customer knows that each member of your team are in synch rowing the same direction to reach the customer's goals in doing business with you.  Sage ERP MAS 90 and MAS 200 scheduled to be released this fall is designed to allow for clear communication between all members of your company staff.

Please see below for an example of how easy it is to access SageCRM from your MAS 90 MAS 200 desktop link:


 

 
 
 
 
 
 
 
 
Attivo's Blog.Tips and Tricks for Increasing Productivity

The Attivo Group will get your system implemented - on time and within budget. Realize increased efficiencies, lower costs and improve profits. As trusted advisors for distributors, manufacturers and service providers, we will help you improve and automate your business processes.