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Exact Engage Conference : What's New With Exact?

05-16-2012 / By: Rachel Pradhan

What you missed at 2012's Engage Conference.

As I was new to the Engage Conference, I can't really tell you how it was different, but I can share what I personally took away from it as a truly 'fresh' user of Synergy and Macola. Being personally new to Synergy and Macola, I was looking forward to the real-world examples of how companies can utilize the Exact systems to better run their business through better processes and better control that these systems allow businesses to have.

In fact, one of my favorite workshops was the JobBOSS workshop "Welcome to the Real World!” This course was interactive with two presenters and active participation from the audience. There was a lively conversation between two business owners on the struggle to “let go” of email and move to the more accountable system of Synergy. More on that in another blog post. Plus they switched from the PowerPoint presentation to the live version of the system to give examples and helpful tips.

Here's a quick run-through on what was great about the 2012 Engage Conference:

Exact Navigator: The announcement of the anticipated 'Exact Navigator' software, which was created to help Distribution and Manufacturing businesses to be able to quickly review reports to make faster decisions and execution. (More on that below!)
Help Desk: Almost two full days of a well-staffed source for answers to specific support related questions at their 'Help Desk' allowed participants to schedule 30 minute increments of one-on-one support with an Exact Software expert. These rooms were full of activity, yet wait times weren't that long.
Vendor Showcase: A great selection of third party software that helps you take better advantage of your Macola and/or Synergy investment. We actually had the opportunity to chat with a few of these great people and learn about their products. Subsequent videos and blog posts to come in the next few days!
Regional Conference: With four different conference options to go to, many newcomers were at the conference (like me), which allowed for new alliances and networking opportunities.

Exact Navigator: Helping Manufacturing and Distribution Companies Utilize Macola/Synergy

According to Exact, "Exact Navigator brings together workspace functionality that provides users with their own unique dashboards, menus, external Web applications and reports including financial, operational and exception, helping users drive business productivity and profitability to unprecedented heights. The Navigator workspace is now the single location from which users can conduct all activity, simplifying every job function’s day-to-day tasks and processes."

I found a great example of a manufacturing company, Neutral Posture, showing how they use Exact Navigator and explaining how he has experienced less training time, faster decision making, and overall better processes.

Mitchell Alcon, President of Exact Americas, Tips His Hat to Attivo

Len Reo, General Manager of The Attivo Group, and I met and chatted with Mitch Alcon during the conference and was excited to share some of the changes Exact is expecting. Watch the interview below.

What do you want?

Lastly, several of the workshops focused on the product strategy and direction for Macola, Synergy and JobBOSS - new features, functionality and ideas that they were considering. I was wondering, what would you like to see? What did you see at Engage that you're hoping will come to fruition?

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Rachel Pradhan, Director of Marketing for The Attivo Group, is NOT an expert in anything ERP related, nor does she play one on this blog. Instead she takes a fresh look at softwares, business processes, and profit improvement practices - and how to help your employees embrace them. As a marketing expert, she'll also share how she uses CRM systems to fill the funnel and make sales happen.

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