ShipGear

Are you interested in tighter shipping integration with your order entry system?

Many distributors and manufacturing companies that ship products use UPS, FedEX, or both.  UPS provides their WorldShip Shipping system, complete with PC workstation, label printers, etc. and FedEX provides their ShipManager Shipping system, with a similar computer and label printing setup. This makes it very easy for companies to use their service.

Here’s the problem though…lack of integration to the order entry and fulfillment system.  This means that the shipping clerk needs to re-enter the order information into the respective shipping system.  This not only creates additional and unnecessary work, it is also introduces shipping errors.  Who needs more work and potential errors!

ShipGear solves this problem.  Considered “middleware”, ShipGear creates a bridge between your accounting and order entry system and the shipping systems.  So rather than having to re-enter all of the order address information, the shipping clerk can enter the customer order number and automatically read in the customer and shipping information.  Last minute updates to addresses, shipping methods, etc. are included to avoid shipping errors.  Your shipping staff will be more efficient, and able to ship more in any given day, without worrying about errors.  Your customer service staff will be more efficient as well, with shipping information available within your accounting software.

Here’s the best news yet…UPS and/or FedEX will probably pick up the tab for the cost of this software through their “technology assist” programs.  Visit http://www.ups.com/bussol to learn more about the UPS Customer Technology Program, and http://www.fedex.com/us/customer-choice/tech-awards.html to learn more about the FedEx Tech Awards Program.  Attivo can help get this implemented for you, and UPS or FedEx will be glad to help with the cost!